Privacy policy

The Aroma Garden is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide voluntarily when you create an account, place an order, subscribe to our newsletter, or interact with our website. This information may include your name, email address, shipping address, billing address, phone number, and payment details.

1.2. Log Data: When you visit our website, our servers automatically record information that your browser sends. This may include your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, understand how you use our website, and customize your preferences. You can manage cookies preferences through your browser settings.

2. Use of Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support related to your orders.

2.2. Marketing Communications: With your consent, we may use your email address to send you promotional emails, newsletters, or special offers related to our products. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in the email.

2.3. Website Improvement: We may use aggregated and anonymized data to analyze website trends, monitor user behavior, and improve the functionality and content of our website.

2.4. Legal Compliance: We may use or disclose your personal information when required to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.

3. Sharing of Information

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting business activities. These service providers have limited access to your information and are obligated to protect your privacy.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.

4. Data Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. Account Information: You can review and update your account information by logging into your account on our website.

5.2. Opt-out: You can opt-out of receiving marketing communications by following the instructions in our emails or contacting our customer support.

6. Children's Privacy

6.1. Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.

7. Changes to the Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website or through other means of communication.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us here.

Last updated: 25-07-2023